Placeholder — final copy pending review by legal counsel.
1. Who we are
Neyvo AI Inc. operates the Neyvo voice operating system at neyvo.ai.
2. What we collect
Account data (name, email, company, billing), call data (recordings, transcripts, metadata, phone numbers), operational data (usage logs, cookies, IP).
3. How we use it
Account and operational data to operate, secure, and improve the service. Call data strictly as our customers direct. We do not use customer call data to train shared AI models.
4. Sub-processors
Full list at /security.
5. Retention
Tier-based. Call recordings retain per your plan (14 days on Trial through 24 months on Scale).
6. Your rights
GDPR, CCPA rights to access, correct, export, delete. Contact privacy@neyvo.ai.
7. Contact
privacy@neyvo.ai · HIPAA: compliance@neyvo.ai.